About Me


Dynamic and certified HR professional with a versatile background spanning almost 10 years across various industries, including healthcare, telecom, IT, retail, and education. Proficient in developing and implementing HR strategies tailored to diverse organizational needs. Proven track record of success in talent acquisition, employee relations, and policy development. Adaptable and resourceful, with the ability to excel in any industry, bringing extensive HR expertise to drive organizational success. Additionally, adept in government setup HR, leveraging recent experience and knowledge to navigate and excel within public sector environments.

Professional Journey

 Assistant Manager Talent & People Operations Nobility RCM                                   

Dec-2024 to  Present

Focus Work:

  • Led and managed a team responsible for talent acquisition, employee onboarding, orientation, record management, and performance evaluation processes.
  • Ensured organizational compliance with labor laws and regulations through regular audits, risk assessments, and effective mitigation strategies.
  •  Actively contributes to developing KPIs, SOPs, and objectives for performance improvement.
  • Developed and implemented HR policies in alignment with legal requirements and organizational objectives.
  • Oversee the performance evaluation process, ensuring timely appraisals and fair assessments.

Key Areas: Performance Management, HRMS, Talent Acquisition, Policies, Employer Branding.

 

Assistant Manager  Human Resources - Pakistan  Kidney & Liver Institute & Research Center.                                                     Mar 2024 to Nov-2024

Focus Work:

  • Develops learning programs for skill enhancement, conduct orientation, and ensures transparent performance management.
  • Collaborates with senior management to align initiatives with organizational goals.
  • Actively engage in all recruitment activities clinical and non-clinical in Rawalpindi.
  • Manages HR functions including policy alignment, resource management, and compliance.
  • Oversees employee lifecycle, payroll, attendance, employee relations and grievance handling for a harmonious work environment.

Key Areas: Recruitment, Payroll, HR Compliance, Training & Development, Employee Relations.

 

HR Analyst - Shifa International Hospital Islamabad                                     Jun-2021 to Feb-2024

 

  • Administers health insurance programs, other employee benefit programs.
  • Acts as the primary contact for employee health insurance inquiries and issue resolution.
  • Manages annual bidding for health insurance and facilitates renewal processes.
  • Oversees recruitment activities, including CV management and job portal updates.
  • Coordinates employee orientation activities and documentation.
  • Manages welfare cases and presents to the committee monthly, addressing queries.
  • Handles Social Security inquiries and assists in HRIS data for performance appraisals and promotions.

Key Areas: Recruitment, Employee Benefit programs, Orientation, Employee Relations, Policies.

 

HR Generalist- KTM-Zilver Islamabad                                     Aug-2018 to Feb-2020

  • Oversee communication with regional offices, outlets, and warehouses.
  • Handle attendance, leaves, and enforce HR policies.
  • Manage recruitment, contracts, payroll, and final settlements.
  • Resolve employee grievances and handle office administrative tasks
  • Develop and track the Performance Goals and manage PMS quarterly and annually.

Key Areas: Recruitment, Payroll, Administration, Employee Relations, Policies, PMS

 

Admin & HR Executive - Eruditional School & Academy

Apr 2017 – Aug 2018

  • Facilitate in Office Management, HR and day to day activities.
  • Facilitate in Events.
  • Facilitate in Recruitment, Selection & Retention of Staff.
  • Process Salary of Staff
  • Manage and Maintain Leave Record and Attendance.
  • Provide support in enforcement of Systems, Policies, and Procedures.
  • Assist in Procurement/Requisitions of various office items.
  • Maintain Proper Record of the Documents.

Key Areas: Recruitment, Payroll, Administration, Compliance, Policies, HR Records.

 


Sr. HR Executive - LCC Pakistan (A Talkpool Company)

Feb 2012 - Jan 2017

  • Ensure accurate and timely payroll processing, including salary disbursement and leave management.
  • Calculate and process salary changes, leave entitlements, and termination payments.
  • Handle deductions, payroll taxes, EOBI, gratuity, and final settlements.
  • Maintain accurate employee payroll records and documentation.
  • Manage staffing, employee movements, and generate reports for senior management.
  •  Handle health/life insurance workings, claims, and employee leave records.
  • Contribute to payroll process improvements and address administrative issues.
  • Technical & Non-Technical Recruitment for telecom projects.
  •  Implementation of HRMS.

Key Areas: Recruitment, Payroll, Administration, Compensation & Benefits, Policies, HR Records, HRMS/HRIS.

Qualification

  • Master in Business Administration MBA - Majors in Human Resource Management  From  Bahria University, Islamabad      
  • Bachelor of Business Administration Honors BBA-Hons (Gold Medalist), BBA – Hons  From University of Lahore, Islamabad                                                                        

Certifications & Courses

  1. Certified Human Resource Professional (CHRP), Recognized by HRCI – From PDC, NUST University Islamabad (Oct 2023 to Feb 2024)
  2. Professional Diploma in Employee Relations & Labour Laws – From PDC, NUST University Islamabad.(Nov -2023 to Jan 2024).
  3. Certification in Industrial Organizaional Psychology (CIOP) – From LPDC, Bahria University Islamabad.(Dec 2023 to Feb 2024).
  4. Data Analytics and Business Intelligence – From Digiskills, Virtual University, Pakistan. (Jul 2022 to Oct 2022).
  5. Creative Writing – From Digiskills, Virtual University, Pakistan. (Feb 2021 to May 2021).
  6. Microsoft Power BI for Business Intelligence (2023) – UdemyAdvance Microsoft Excel – Greenwich Institute


Achievements

At Shifa International Hospital:

  • Consistently received 'Very Good' and 'Excellent' ratings in appraisals, resulting in a promotion within one year.
  • Reconciled extensive health insurance data from HRIS and the Insurance Portal.
  • Resolved long-standing pending claims with the insurance company.
  • Successfully implemented changes or updates to HRIS and internal policies.

Stay in KTM Zilver:

  • Developed and implemented HR policies and an Employee Manual.

LCC Pakistan:

  • Achieved various milestones.

University of Lahore:

  • Awarded a Gold Medal for excellence in studies.


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